Return Policy for La Seniora AB

Overview

Our goal at La Seniora is for you to be satisfied with your purchase. If you need to return a product for any reason, please follow the guidelines below.

Objections to the Invoice

• Timeframe for Objections: If you have any objections to the invoice, we ask you to present these within 3 days from the invoice date.
• Process for Objections: Please send your objections in writing via email to [email protected] with a clear explanation of the reason for your objection.

Reference in Payment

• Specify Invoice Number: To ensure quick and accurate processing of your payment, please specify the invoice number as a reference when making the payment.
• Importance of Correct Reference: Providing the correct invoice number helps us avoid delays or complications in processing your payment.

Return Policy

• No Return Right: Please note that we do not accept returns after a product has been delivered. All our products are considered final sale upon completion of delivery.
• Exceptions: Any exceptions to this policy can only be made in cases of incorrect or damaged goods upon delivery. In such cases, see our section below on defective or damaged products.

Contact and Support

• Questions: If you have any questions regarding our return policy, do not hesitate to contact us at:

[email protected]

Nour Aldeen Jadallah Tel: +46 702 003173 Email: [email protected] Department: South

Yeiser Keirala Tel: +46 737 144899 Email: [email protected] Department: Central & North

• Customer Service Hours: between 08:00 and 16:00, Monday to Friday

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Last update 2023-12-20